Currently developing skills in technical support and troubleshooting through dedicated study. Eager to apply knowledge in hardware, software, and network administration.
Exploring my academic path in Information Technology
Specializing in Help Desk Support, System Administration, IT Infrastructure, and User Support.
CIT Computer Support Program focusing on technical support fundamentals and network administration.
Pursuing TestOut PC Pro, Hybrid Server Pro, and IT Help Desk Fundamentals certifications.
Key technical competencies I am developing
Understanding network fundamentals, TCP/IP, DNS, DHCP, and basic network troubleshooting.
Diagnosing hardware/software issues, providing remote assistance, and managing tickets.
Windows installation, configuration, troubleshooting, and user account management.
Personal projects and learning experiences
Python-based Windows utility. Archived and read-only.
Advanced Windows system management management utility with a web interface.
The portfolio website you are currently viewing.