Aspiring Computer Support Specialist
Currently developing skills in technical support and troubleshooting through dedicated study. Eager to apply knowledge in hardware, software, and network administration to provide the best user assistance.
Exploring my academic path in Information Technology and professional development through dedicated study and hands-on learning.
Core Competencies
Specializing in Help Desk Support, System Administration, IT Infrastructure, User Support & Training, and Problem Resolution. Committed to delivering excellent technical support.
2023 - Present
CIT Computer Support Program focusing on technical support fundamentals, hardware & software troubleshooting, customer service skills, and network administration basics.
Professional Development
Pursuing professional certifications including TestOut PC Pro, TestOut Hybrid Server Pro, and IT Help Desk Fundamentals. Additional focus on CCNA certification and scripting.
Key technical competencies I am developing through my studies and practical experience in IT support and system administration.
Network Fundamentals
Understanding network fundamentals, TCP/IP, DNS, DHCP, and basic network troubleshooting for supporting end-users and systems.
Help Desk Focus
Proficient in diagnosing hardware/software issues, providing remote and in-person assistance, managing tickets, and ensuring user satisfaction.
Windows & Linux
Experience with Windows environments, including installation, configuration, troubleshooting, and user account management. Basic Linux exposure.
Explore some of my personal projects and see how I apply my technical skills in real-world scenarios and learning experiences.
Python Utility
An archived utility designed to optimize and manage Windows systems in python. Packed with features and a older UI.
System Utility
A streamlined utility concept designed to optimize and manage Windows systems, exploring UI design and system interaction ideas.
Portfolio Site
This is the main website for MTechWare's Portfolio and his Projects. Switch from Glitch to Github Pages.
Ready to start a conversation? I'm always open to discussing opportunities, collaborating on projects, or simply connecting with fellow IT enthusiasts.