Placeholders: {name} {ticket} {issue} {tech} {email} — they fill in automatically. Changes save as you type.
Find the tenant ID in Teams: click … next to the org name → the switcher URL contains tenantId=…, or ask your admin. Changes save as you type.
Customise the look and feel of MChat.
Choose the backdrop pattern behind the card and tune its size and visibility.
Customise the name shown in the header and choose an animation style.
Back up your scenarios, environments, name & appearance — or move them to another computer.
Automatically save a MChat-backup.json file to a folder on your device every 5 minutes and when you switch tabs. Requires Chrome or Edge.
Permanently remove all MChat data saved in this browser. This cannot be undone.
Two quick questions to get you set up — you'll only see this once.
MChat can include switcher chips for common email domains, so you can type a bare username and have the domain appended automatically. Do you want to set any up now?
Tap the ones you need — or none at all, and just type full email addresses.
Optionally save your scenarios & settings to a folder on this device automatically, so nothing is lost if the browser cache is cleared. Requires Chrome or Edge.